Kesandi

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Contact Customer Support

If you have questions or feedback about an order or Kesandi, here’s how to get in touch.



    If you are already a Kesandi customer, please enter the same email address you used for your purchase.

    Is your question about an existing order? Please select*

    YesNo

    Please provide a few photos to help us better understand the issue. Please note that photos are necessary for us to be able to offer any replacement options. (Photo tips! To upload multiple photos, please highlight all the files you'd like to share at once before uploading them by selecting the first file, holding down Shift, and then selecting the last file in the list. If your bag was damaged in transit, please provide a photo of your whole bag and close-up photos of the problem areas. If there was any damage to the outside of your box, please upload a photo of that damage as well.)

    I’d like to return a bag that is undamaged. (We're sorry to hear this! Could you let us know the reason why you're interested in a return?)

    The item is not as I expected or is describedI changed my mind/no longer need thisI received the wrong itemI prefer the different style or colorItem does not meet my needsOther

    Anything else?

    Please provide more details below. In order to accommodate change requests, we need as much information as possible.



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